We hope you love Tertill as much as we do! If you are not entirely satisfied with your purchase, you have 60 days to return your Tertill from the date of purchase. We will refund 100% of the cost of Tertill plus any applicable sales tax and even pay for shipping Tertill back to us.
Please review the Where Tertill Works page to make sure that Tertill is right for your application.
Please email email@example.com and tell us why you would like to return Tertill. We will review your request and then create a USPS postage paid return label.
Pack up Tertill and all accessories (in the original box if possible) and mail it back to us. Please include the RMA number and your original order number or other proof of purchase. NOTE: We cannot accept Tertills that are damaged from mishandling, falls or misuse.
Once we receive your robot, we will inspect it and notify you on the status of your return. If your return is approved, we will refund 100% of your purchase price plus applicable sales tax. The time it takes for the credit to post to your account depends on your card issuer's policies.
If you have any questions on how to return Tertill, contact us at firstname.lastname@example.org.
You can always contact us about any operating questions, or repair inquiries.