Products purchased from Tertill Corporation come with a standard one-year limited warranty which covers:

  • Product defects that occur during normal use
  • Manufacturing defects

The following are not covered:

  • Non-compliance with the product instructions
  • Willful or deliberate damage, neglect, or negligence
  • Defects caused by rough or inappropriate handling
  • Damage caused by tampering with the sealed section of the robot 
  • Use of spare parts or other replacement items which are not provided or recommended by Tertill Corporation
  • Damage caused by fire, hail, floods or other natural disasters

Please contact support@tertill.com with any questions.

Extended warranties are sometimes included in special promotions and will be honored as promised.